Privacy Policy Statement

This privacy policy explains how we collect, use, and protect your personal information when you visit or interact with the Construction Guide & Solutions platform.

What Information We Collect

We value your privacy and only collect necessary data.

  • Contact details you submit, such as name, email, address, and phone number, to respond to your enquiries.
  • Technical information like browser type, device identifiers, and IP address for security and diagnostics.
  • Usage data, including pages you visit and interaction logs, to improve your experience and site functionality.
  • Consent choices and communication preferences, including opt-in records for newsletters or alerts.

How Your Data Is Used

We use collected data with care and respect your rights.

  • To provide the information, guides, or responses you request through our platform.
  • To improve service quality, site usability, and functionality according to aggregated user feedback.
  • For necessary communication about updates, guidance, or security information, when you opt in.
  • To comply with applicable legal, regulatory, or security obligations in the UK.

Legal Basis for Processing

Processing occurs only with a valid legal basis under UK and GDPR regulation.

We process your data based on your consent, legitimate business interest, and compliance with legal obligations.

Information Sharing

We do not sell your personal data; sharing is strictly limited.

  • Personal information is shared only to trusted service providers supporting our website operations and must comply with our privacy terms.
  • Data may be disclosed if legally required to comply with UK regulations and court orders.
  • In rare cases, to investigate breaches or protect rights, information may be disclosed as required by law.

Data Security

We use best practice safeguards, including encryption and access controls, to keep your data safe. While we strive to maintain robust security, no system is immune from risks; please contact us with any concerns.

Your Rights

UK and EU users have specific rights under privacy law.

  • Access the data we hold, or request a copy for review.
  • Ask to correct, update, or delete your information at any time.
  • Request limits on how your personal data are used or shared.
  • Withdraw consent for processing at any time, subject to legal requirements.

Cookies and Tracking

Our site uses cookies only as described in our cookie policy to help improve your browsing experience.

View Cookie Policy View Cookie Policy

Contact Us

For questions about privacy or data rights, please reach out using the contact details below. We answer all privacy-related requests promptly.

Email Address: content@fenoraenora.com

Phone Number: +44(0)3397397992

Postal Address: 9-10 St Andrew Square, Edinburgh, EH2 2AF United Kingdom

Policy Changes and Updates

We occasionally update this policy. Please check for changes that could affect your data rights or our practices.

Last Updated: March 7, 2026